invoiceLINE

Automatically process orders inside SAP

invoiceLINE

Automatically process orders inside SAP

AUTOMATE ORDERS INSIDE SAP

These days, it is common practice to communicate with customers via multiple channels. Likewise, incoming orders can reach your company in a variety of ways. A smooth and error-free processing of your customers’ orders without a significant manual effort is crucial and contributes to your company’s success. Our orderingLINE can help you with this and automate the receipt of orders. You will gain an entirely transparent and automated process for the processing of orders directly in the SAP system.

Process solution fully illustrates in SAP

Thanks to our SAP certification and integrated free-form recognition, all data contained in an incoming order is directly processed and stored inside SAP. Without interfaces – efficiently in one system.

Overview of all orders

You gain a clear overview of all received orders. Your staff can check this overview and adjust at a later stage if necessary.

Processing of all common order formats

Whether received by mail, e-mail, or in a different electronic form (e.g. XML, IDoc, etc.): With the orderingLINE, you can flexibly process orders in a variety of formats.

Central post-processing with correspondence function

The clarification process takes places via e-mail from the SAP system, including a process clarification for the correspondence function. Moreover, specific workflows can be taken into account.

CORE PROCESS AND WAY OF WORKING

Step 1: Receipt of a customer’s order

Electronic orders that are received by e-mail are transmitted to your SAP system by our mailHANDLERpdf. Orders received by post are digitalized and transmitted with a scanning solution.

Step 2: Recognition & validation

Having transmitted the documents to your SAP system, and following optical character recognition (OCR), the data is interpreted with our free-form recognition and validates with the master data.

Step 3: Visual checks & post-processing

In the workCENTER of the orderingLINE, your staff enjoy a central post-processing interfaces. Pre-defined processes can be automated or handed over manually in a set-up workflow.

Step 4: Workflow & correspondence

Valuable clarification workflows, e.g. concerning vouchers, can be initiated within your company. Via the correspondence function, you can directly communicate with the customer if needed.

Step 5: Archiving the order

In the last step, the process is stored. Because the whole process pertaining to the order is archived and documented with an archiving system, it is possible to access it later on if needed.

POSSIBLE EXTENSIONS

mailHANDLERpdf – orders received by e-mail

To process orders received by e-mail, you require the mailHANDLERpdf. We recommend the mailHANDLERpdf to all customers that received most of their orders in this way.

Position recognition – efficient blind booking

While in the past data was primarily recognized from the header and the position information was enriched with data contained the order, with our position recognition it is now possible to work with the actual data from the positions of a document, which opens up new possibilities. Through the improved recogntion quality, the blind booking quota can be increased.

POSSIBLE EXTENSIONS

mailHANDLERpdf – orders received by e-mail

To process orders received by e-mail, you require the mailHANDLERpdf. We recommend the mailHANDLERpdf to all customers that received most of their orders in this way.

Position recognition – efficient blind booking

While in the past data was primarily recognized from the header and the position information was enriched with data contained the order, with our position recognition it is now possible to work with the actual data from the positions of a document, which opens up new possibilities. Through the improved recogntion quality, the blind booking quota can be increased.

OUR SERVICES

To match the solution perfectly to your needs and requirements, we take a close look at your current processes and workflows with you. Via a questionnaire and workshop, we determine the optimal solution for you. Besides the core implementation, we also carry out tests and trainings for your staff. After the project, we continue to function as your reliable partner for version updates and support.

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Questionnaire

Clarification of requirements via a questionnaire

Using a questionnaire, we determine your requirements for our solution. We ask in which form and quantity you receive documents, which archiving system you are currently using, as well as questions on a few extra points concerning your organization and current SAP system.

Through this, we can provide targeted information on the realization and optimally prepare your workshop.

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Workshop

Presentation of the solution matching your requirements

In a workshop, we create a clearly structured project guidance with your staff. This is compiled on the basis of your process and SAP-system requirements and is shaped by best practices.

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Implementation

Implementation of the solution

On the basis of the workshop, we implement the solution for you. Besides the standard process, we also happily implement additional solutions for your needs and requirements upon request.

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Trainings

Training of your staff & go live

Besides extensive trainings, we also carry out important tests to make sure that your staff can work smoothly with our solution and that all processes work as planned.

During the go live, we proceed in close coordination with you, to ensure a smooth transition to the new process.

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Support

Version updates & support

We remain your partner beyond the implementation phase. Besides important version updates, we offer you comprehensive SAP support by the experienced SAP experts of the abilis group.

YOUR BENEFITS

Simpler. Faster. More transparently.

Besides avoiding system disruptions and increasing process security to never lose another order, your process will be automated, and your orders stored in a structured manner in the SAP system. Automate orders now!

Support your
service staff

Increased process security

Error-free processing

No interfaces

Heightened transparency

More flexibility

Support your
service staff

Incoming orders do not need to be maintained manually, but are automatically filed in the SAP system.

Increased process security

All incoming orders are automatically recognized and processed, ensuring that no orders will be lost.

Error-free processing

Through the automated processing, errors are avoided that might occur with manual data transfers.

No interfaces

The whole process takes place inside SAP. Because of this, you do not need to worry about your data, since it will not leave the SAP system.

Heightened transparency

You gain a clear overview of all orders and can understand each processing step.

More flexibility

Company-specific adjustments can be realized with flexible customizing.

Important conditions

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Incoming orders

A particularly high return on investment is achieved from 50 orders per day.

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Server for OCR

A server must be made available for the connection of OCR to SAP.
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Archiving solution

Is necessary for the filing of e-mails with attached orders.

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Good master data maintenance

Your creditor and header data must be free of errors.
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PDF requirements

The recognition works best with black-and-white PDF files.
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Scanner for mail

A scanner is needed for orders received by mail.

Important conditions

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Incoming orders

A particularly high return on investment is achieved from 50 orders per day.

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Good master data maintenance

Your creditor and header data must be free of errors.

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Server for OCR

A server must be made available for the connection of OCR to SAP.

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PDF requirements

The recognition works best with black-and-white PDF files.

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Archiving solution

Is necessary for the filing of e-mails with attached orders.

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Scanner for mail

A scanner is needed for orders received by mail.

MORE INFORMATION

Have we sparked your interest? Download our factsheet or arrange a non-binding consultation.

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Factsheet

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Contact

Factsheet

Download our orderingLINE factsheet to receive all key information in one document.

Contact

Contact us for more information or an initial, non-binding consultation.

Let’s make PROCESSES work!

We look forward to hearing from you.